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Neff Customer Service

We are here to provide you with expert support and advice throughout the lifetime off your appliance.

To contact Neff Customer Service, call:
0344 892 8989   Lines open 24 hours a day *
For Republic Of Ireland, call: 01450 2655

Arrange an engineer visit

Arrange a visit to your home from a locally based Neff engineer to get an expert repair for your appliance.

Spare parts & accessories

Buy original replacement spare parts and enhance your appliance with tested and approved accessories.

Product advice & online help

Our team can help you choose a Neff appliance and offer advice on appliance features and programmes.

Identify your appliance

We need your E-Nr (model) number and FD (production) number of your appliance in order to help you.

Cleaning & care

Neff recommends a range of tested and approved products to clean and maintain your appliance.

* Lines open 24 hours a day. Customers in the Republic of Ireland can book appointments Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

Calls are charged at the basic rate, please check with your telephone service provider for exact charges.