Neff Customer Service

We are here to provide you with expert support and advice throughout the lifetime off your appliance.

To contact Neff Customer Service, call:
0844 892 8989   Lines open 24 hours a day *
For Republic Of Ireland, call: 01450 2655

Arrange an engineer visit

Arrange a visit to your home from a locally based Neff engineer to get an expert repair for your appliance.

Spare parts & accessories

Buy original replacement spare parts and enhance your appliance with tested and approved accessories.

Product advice & online help

Our team can help you choose a Neff appliance and offer advice on appliance features and programmes.

Identify your appliance

We need your E-Nr (model) number and FD (production) number of your appliance in order to help you.

Cleaning & care

Neff recommends a range of tested and approved products to clean and maintain your appliance.

* Lines open 24 hours a day. Customers in the Republic of Ireland can book appointments Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobiles and other providers' costs may vary. See www.bt.com/pricing for details.

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